User Experience Design
Friday, November 5, 2010
What a Hundred Million Calls to 311 Reveal About New York
New York's 311 line handles an average of 50,000 calls a day. This
article
discusses what those calls tell us about the Big Apple, people who live there, and maple syrup.
Gripes by zip code:
Read more at Wired.com. Hat tip,
Charlie
:
What a Hundred Million Calls to 311 Reveal About New York | Magazine | Wired.com
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